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Was this your first visit to BVNS?
Yes
No
Which office did you visit?
Leesburg, VA
Richmond, VA
Springfield, VA
What was the reason for your visit:
Initial Appointment
Diagnostics and/or Surgery
Recheck
Other
Please indicate your level of satisfaction with the following aspects of our service.
Very Satisfied
Satisfied
Neutral
Not Satisfied
Very Dissatisfied
Availability of appointments
Wait prior to appointment
Customer service before your appointment
Quality of care provided by medical staff
Clearness of communication
Time Required for medical treatment
Post-service follow-up
Overall experience
Please complete the following. Our service:
Exceeded my expectations
Was as I expected
Did not meet my expectations
Please feel free to provide comments/suggestions on our service:
Please rate how comfortable you are with the post-appointment instructions you were provided?
Very comfortable
Comfortable
Somewhat comfortable
Uncomfortable
Please feel free to provide comments/suggestions on the post-appointment instructions you were provided:
If you would care to comment on any aspect of your experience please do so here.
If you would like to comment on the performance of any individual group member please do so here.
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